Legal

Privacy Policy

Last Updated: June 25, 2026

1. Introduction

Welcome to Makzom ("Company," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit www.makzom.com, use our platform, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full Name
  • Business Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Country or Region

Business Information

  • Industry
  • Company Size
  • Business Requirements
  • Logistics Challenges
  • Demo or Contact Requests

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Session Duration
  • Referral Source

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Respond to inquiries and demo requests
  • Personalize your experience
  • Improve website functionality
  • Analyze platform performance
  • Send product updates and newsletters (where permitted)
  • Maintain platform security
  • Comply with legal obligations

4. Cookies and Tracking Technologies

Makzom uses cookies and similar technologies to improve website performance and user experience.

These technologies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve performance
  • Maintain security
  • Enhance website functionality

You can control cookie preferences through your browser settings.

5. Information Sharing

We do not sell or rent your personal information.

Information may be shared with trusted third parties only when necessary, including:

  • Cloud hosting providers
  • Analytics providers
  • Technical service providers
  • Legal or regulatory authorities when required by law

All third-party providers are required to maintain appropriate confidentiality and security standards.

6. Data Security

Makzom implements industry-standard security measures to protect your information, including:

  • Secure HTTPS encryption
  • Role-based access controls
  • Secure cloud infrastructure
  • Data encryption
  • Security monitoring
  • Regular software updates
  • Backup and disaster recovery procedures

While we take reasonable steps to protect your information, no method of online transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver requested services
  • Maintain customer relationships
  • Meet legal obligations
  • Resolve disputes
  • Improve our products and services

When information is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent where applicable
  • Restrict certain processing activities
  • Request a copy of your data

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. Makzom is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Makzom's services are intended for businesses and professionals. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

11. International Data Transfers

Your information may be processed or stored in locations outside your country of residence. Where applicable, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Makzom Private Limited

Address: Floor No. 2, Office No. 20, Nalanda Building, Mumbai, Maharashtra 400077, India

Email: hello@makzom.com

Website: www.makzom.com

CIN: U81210MH2026PTC471044

Date of Incorporation: May 4, 2026

Have questions about how we handle your data?

Our team is happy to walk you through our privacy practices.

Contact Us

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